I cannot tell you how many times I’ve seen Outlook connectivity issues resolve with a simple restart. You should restart MS Outlook and, if that fails, restart your computer. SEE: How to save time and expand features with Office add-ins (free PDF) (TechRepublic) Restart If it connects, your problem is resolved if not, move on to the next solution. If you’re using Outlook 2010 or higher, follow these steps:Īt the bottom of your Outlook window, you should see Trying To Connect…. If there is a check mark next to Work Offline, uncheck it, and you should be good to go. If you’re using Outlook 2007 or earlier, click the File menu. Oftentimes when a client calls and says, “My email won’t work!” I find that Outlook was somehow set to offline mode. LEARN MORE: Office 365 Consumer pricing and features Uncheck offline mode We’ll start with the simplest tip and increase the difficulty as we go along.
These instructions don’t require a computer science degree to understand them, so just about anyone should be able to get MS Outlook re-connected to their Exchange server. The following step-by-step instructions make solving that connectivity loss a snap. SEE: How to work from home: IT pro’s guidebook to telecommuting and remote work (TechRepublic Premium) In other instances, troubleshooting is much more challenging…or so it seems. Sometimes troubleshooting the issue is as simple as closing Outlook and restarting. Microsoft Outlook is often rendered useless because it cannot connect to its Exchange server.
Since then, we have added a video tutorial, updated steps in the Rebuild section, and updated the related resources. Editor’s note on March 18, 2019: This Outlook article was first published in September 2013.
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